13 july 2020Main news
Tolmachevo Airport provides an organization of works on the repatriation transfer of Russian citizens from foreign countries and foreign citizens from the territory of Russia on a one-time permit basis with the observance of all requirements, guidelines and recommendations of the Ministry of Transport of the Russian Federation and the Federal Supervision Agency for Customer Protection and Human Welfare (Rospotrebnadzor).
11 july 2007
delivery service at Tolmachevo airport. The results of 6 months workThere was an agreement signed between "Transaero" airlines and "Tolmachevo Terminal Service", according to it the baggage, which arrives to Tolmachevo with a delay is delivered to the passenger's home to any address free of charge within the Novosibirsk region. In a month the same agreement was concluded with S7 Airlines.
This kind of service relieves the passenger from the necessity to come to the airport one more time just for recieving the late delivered baggage and has a positive influence on the carrier's image and a favorable effect on the Tolmachevo International airport reputation.
During the 6 months "Tolmachevo-Terminal-Service" had delivered 40 pieces of baggage to the addresses of 29 clients and it is the case, when the less quantity of inquiries demonstrates the coordinated work of departure airport services and airlines.
Taking into account the positive feedback of "Transaero" and S7 Airlines passengers, "Tolmachevo Terminal Service" plans to offer the service of redirected baggage delivery to the other carriers, operating the flights to Tolmachevo International airport.
Source: "Tolmachevo –Terminal - Service".
19 november 2020